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Online Facilitation Wiki
Online Facilitation Tags
Visual Work and Thinking
Online Facilitation Yahoogroup
Online Facilitation Group Survey Planning
WE are thinking about surveying our extended network, the members of the OnlineFacilitation Yahoo group. Here are some suggestions for what we'd want to ask. (I can deploy/tablulate on Survey Monkey). As we think about this, we should consider:
length (and maybe options to do just a short demographic response and/or a longer more narrative response
language options (even though the list operates in English)
how we'd use the data
Country you are from
Country(ies) you do work for/in
Country(ies) you represent (what do we mean by that?)
Primary language you use
Other languages you use in your work/community participation
Online Facilitation Environment
- - something about the focus of, emphasis in, or time spent in our work
in four domains:
Tools we are proficient facilitating in/with
synchronous meeting tools
phone + web
People we Serve
What ages are the communitites you work with?
8 - 12
12 - 18
18 - 30
What training have you had in a) group facilitation b) online facilitation c) other technology related d) other?
What are the theoretical underpinnings of your approach to facilitation?
What experience (and life skills) do you bring to their facilitation?
Are you a member of the International Association of Facilitators (IAF)?
What other related professional groups or associations do you belong to or follow?
How many years have you been in the community field?
(need to define what we mean by this. Do we want to survey the various roles people play in the online interaction field? Do we mean community?)
What community/group/network goals are you trying to achieve in your job?
What industry/sector do you do community in/for?
Human Resources, company Intranet
etc, please add
How emotionally bonded are the communities/groups/networks you work with?
1% = just starting
100% = insanely emotionally bonded
What is your proudest achievent?
What is your most memorable failure (how did you learn from it)?
What keeps you up at night?
Please tell a story about a recent event or process in an online
community you are engaged in.
What is the significance of your story?
Which tags would you use to describe it if it were a picture?
List the three communities that you identify with the most
A little of both?
Do you work full time, or on an hourly wage?
If on a salary:
15 - 25
25 - 40
40 - 60
60 - 100
For those employed:
Are you a remote or on-site worker?
Staff or contracted?
How many years have you been employed/contracted with your company?
How many times have you been laid off from a facilitation job?
How many times has a company closed down on you?
Has your job ever been outsourced? Yes/No
If so, to where? Which company? What reason did they give?
Is community your whole job, or part of your job?
If part, what percentage?
If you work for a company, what is the annual revenue of your company?
under $1 million
$1 - $10 million
$10 - $50 million
$50 - $100 million
$100 - $500 million
$500 million to $1 billion
$1 billion and above
How many employees in your company?
How many employees in the Community Department?
Are you a company owner or company worker?
What is your job security level? Percentage
What is your job satisfaction level? Percentage
Do you adhere to the IAF Statement of Values and Code of Ethics (or a similar Code of Ethics) in their online facilitation practice?
What are the contemporary ethical issues and dilemmas faced by members when facilitating online?
Survey of Group Facilitators
Survey of Group Facilitators conducted by the International Association of facilitators in 1996-1997. It would be a useful reference in our
survey planning and comparison.
Full reference: Schuman, S. (1998). Special Report: The 1996-1997 Survey of Group Facilitators. St. Paul, MN: International Association of Facilitators.
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